Get in Touch With Us

Age and eligibility: This site is for adults aged 21 or older. Gambling involves real risk of losing money and is never a way to earn income or fix financial problems. If gambling is causing you harm, call 1-800-GAMBLER (national) or 888-ADMIT-IT (Florida) at any time.

Want to reach the Florida Online Casinos editorial team? This page explains what we can help with, how to write to us, and what falls outside our role. We are an independent comparison site, not a casino operator, so we can't handle anything on your casino account.

How to reach the editorial team

Look for the contact form or editorial email address in the site footer or menu. We haven't published a phone number or live chat line on this page, so please don't rely on either. Use the method the site currently offers, and never send passwords, card numbers or full ID documents in a message to us.

Helpful details to include:

1. The page you are writing about (its title or address).
2. What you noticed or what you would like to ask.
3. The date you saw the information, if you are reporting something that looks out of date.
4. A link or screenshot of the source, if you are flagging a change in an offer or its terms.

What we can help with

• Corrections: If a bonus, wagering requirement, payment method, or licensing detail on our pages looks wrong or outdated, tell us. Operators change terms often, and we review details against what is publicly available, so reader reports are useful.
• Questions about our rankings: We can explain how we compare sites on game selection, bonuses, payout speed, banking, mobile experience and trustworthiness. Commission does not buy position in our rankings.
• Feedback and suggestions: Tell us what you want compared or explained more clearly.
• Business and editorial enquiries: Introduce yourself and explain what you have in mind. We do not sell rankings, and any commercial relationship does not decide where a casino is placed.
• Concerns about gambling: We can't offer counseling, but we will point you to the helplines below.

What we can't do

We don't run any of the casinos we feature, so we can't see or change your account. For these issues, contact the operator directly through its own support channels:

• Delayed or disputed withdrawals.
• Identity verification (KYC) requests and document problems.
• Bonus claims, wagering progress and expired promotions.
• Login, password and account closure requests.

Keep records of your correspondence with the operator, including dates and reference numbers. If you can't resolve a dispute, check the operator's published complaint process and the licensing body it names in its terms. We can't guarantee any outcome for disputes, and we can't give legal or tax advice. For those, consult a qualified professional.

What to expect after you write

A person on our team reads each message. We don't publish a guaranteed response time, so please allow several working days. If you report a factual error, we check it against the operator's current terms and update the page where needed. We may not reply to every message individually, particularly when it duplicates an earlier one.

Before you ask about a specific casino

Many questions are answered in our reviews and comparison pages. Our ranked list covers sites such as Raging Bull, Magician Bet and Slots of Vegas, with bonus terms shown next to each offer. Headline offers always come with conditions such as wagering requirements, time limits, eligibility and deposit minimums, so read the operator's full terms before you deposit. Availability of sites, games and payment methods can vary by state and change over time, so verify that a site accepts players from Florida before signing up. Nothing on this site states or implies that any casino is legal in Florida; check the current rules yourself and consult a professional if unsure.

Looking for something outside Florida or the US? Our page on trusted non GamStop casinos is aimed at a different market, and its rules and protections differ from those that apply to US players.

Support if gambling is a problem

If you feel gambling is getting out of hand, help is free and confidential:

• 1-800-GAMBLER: national helpline for problem gambling.
• 888-ADMIT-IT: Florida problem gambling helpline.

Most licensed casinos offer deposit limits, time-outs and self-exclusion in account settings. Only play with money you can afford to lose, never try to win back losses, and never gamble to escape stress or worries. You must be 21 or older to play.

Thank you for reading and for helping keep Florida Online Casinos accurate. We'd like to hear from you.